1*- UNDERSTANDING THE TERMINOLOGY
It is essential to understand 4 important concepts to achieve THE PRODUCTIVITY EXCELLENCE in order to get the maximum accuracy in results by the use of precise instructions. Metrics are the best way to graphically display the trend of your business or the progress of your defined Key Performance Indicators. An evolution drawing shows at a glance valuable data probably compiled from hundreds of working hours by different teams. Great projects will lead into poor outcome if the way/strategy applied is not the most efficient one.
- EFFICACY: It is the capability to reach desired/expected results.
- EFFECTIVENESS: It is a measure of proven efficacy obtained due to the application of right strategies.
- EFFICIENCY: It is a performance indicator of the ratio between (outcome,output) obtained considering the resources (time, budget, people, infrastructure, etc.) and minimizing the wastage of them.
- PRODUCTIVITY: It is an index about how much output is produced by one unit of input; usually understood as how much benefit (gain) or profit (money) you get from applying a strategy within a certain period of time.
“THE SMALLEST ACTION HAS MORE IMPACT THAN THE LARGEST OF IDEAS”

The purpose of this guide is to provide you the best tools to achieve THE PRODUCTIVITY EXCELLENCE by the wise combination of doing the right things (EFFECTIVE TOOLS) combined with the right ways/protocols (EFFICIENT TOOLS).

“I HAVE NOT FAILED. I´VE JUST FOUND 10,000 WAYS THAT WON´T WORK”